How To Fix Donerton Earbuds Not Charging?

Donerton is a popular wireless noise-canceling earbud offering great design and features at affordable pricing.

This earbud is IP8 rated, which means it’s sweatproof, waterproof, and splashproof.

The design of Donerton earbuds and charging case looks attractive. Above the design, it gives approx 130 hours of playback time with the charging case.

Despite great battery backup and solid build quality, sometimes it won’t charge due to minor issues.

If you’re also using Donerton earbuds and one or both earbuds are not charging in the case, this tutorial will be very helpful.

Why are Donerton Earbuds Not Charging?

Donerton Wireless Earbuds

If your Donerton wireless earbuds are not charging after putting them in the case, then it’s possible that the charging case is dirty or your earbuds are not sitting properly.

Also, your charging case may be discharged, and that’s why the case is not charging.

In this case, the problem might be with the charging cable or power adapter or even the charging port clogged.

There are many other reasons for wireless earbuds charging issues. You’ll find a step-by-step solution to fix the charging issue.

How To Fix Donerton Wireless Earbuds Charging Issue?

If your Donerton Earbuds are not charging in the case, then try the following solutions-

1. Remove and Insert Again

The first thing you need to do is- remove both earbuds and place them again in the charging case.

I’m suggesting this because we often carelessly place the earbuds after removing them from the ear, and they won’t properly connect with the charging pins.

2. Clean the Charging Case

All wireless earbuds have a magnetic case that keeps the earbuds attached to the charging pins.

Over time, the charging case attracts dust and moisture from the environment and covers the charging pins.

This dirt layer acts as an insulator of electricity and stops earbuds from charging.

So, remove both earbuds from the case and clean the charging case and the earbuds with isopropyl alcohol and soft fabric.

After a thorough cleaning, insert the charging cable into the case, place both earbuds, and leave for 30 minutes.

3. Fully Charge the Case

Have you charged your case recently? If not, first fully charge the case for at least 3 hours.

What if the charging case battery is dead? For sure, it won’t charge your earbuds.

Put both earbuds in the charging case, plugin it into the charger, and leave for 3 hours. Once the case’s battery level increases, it’ll also charge your earbuds.

4. Reset Earbuds

Resetting earbuds can fix many software-related issues. If you have cleaned your charging case and buds, the last solution is to reset the earbuds.

Read the user manual to learn how to reset Donerton earbuds. Else follow these steps to reset it-

  • Go to your smartphone’s Bluetooth settings.
  • Tap on Donerton Earbuds and select Forget Device.
  • Now put both earbuds in the case.
  • Open the case lid, tap, and hold both earbuds together for 10 seconds.
  • Now take out earbuds from the case.
  • Tap and hold for 10 seconds to turn it on.

That it! Your Donerton earbuds have been reset. Go to Bluetooth settings and connect again. All minor connectivity and sound lag issues will be fixed.

How To Fix Donerton Case Not Charging?

If you’re facing a charging issue with the Donerton earbuds case, then try these steps to fix it.

1. Check Cable

If your Donerton case is not charging when plugged in, inspect the charging cable to ensure the wire is not damaged or broken.

If you notice any damage, replace the charging cable and then try it. Most probably, the issue will be fixed.

2. Clean Charging Port

A dirty and clogged charging port will stop charging the case. If you see any debris in the charging port, carefully remove it with a toothpick and clean it with a cotton swab.


A dirty cleaning port and a broken charging cable are the two most common reasons for the charging issues of any wireless earbuds. Cleaning the charging case and contact points of the earbuds will fix the issue.

If your Donerton earbuds still don’t charge, there must be some hardware fault that needs to be repaired by a professional. You can contact customer care for a replacement.

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