When using the iPad, there are sometimes problems with charging the device. Why is this happening?
First, check for mechanical causes. If the charger wire is broken, then change it and try charging the device again. If the port is broken or the charge controller fails, the tablet needs to be disassembled and the broken part should be fixed. Let’s consider all causes in more detail.
Checking The USB Cable and Ports
Check the cable for cracks or fractures. If it’s fine, then check the ports. The reason for the lack of charging can be ordinary dust and dirt that have hammered out the contact cells. Clean the dirty port then.
Cleaning The Port
To clean the port you can use a thin needle, or a cotton bud with alcohol, or a toothbrush. It is necessary to carefully clean the port entrance. After cleaning the contact will be restored. If the device is still not charging, then the reason is different.
What If There Is Moisture Inside?
Of course, if there is moisture in the tablet, you need to dry the ports with a hair dryer, while not overheating the device. If this does not help, contact the service center, most likely, the battery swelled up. If you have a valid warranty, then at the service center your iPad will be diagnosed and repaired free of charge.
Why Is iPad Only Charging When It’s Off?
Most likely the cause is a broken power adapter. Therefore, try changing the charger or adapter, and insert another USB cable and recharge the iPad, but from the computer. The charging from a computer should go on for at least 10-12 hours.
Often, the cause of poor charging in the iPad can be a broken or obsolete battery pack. Therefore, to fix this situation, you need to disassemble the iPad and replace the battery with a new one.
• Unplug and reconnect the cable to improve the operation of the contacts.
• Use only the original cord with the Lightning connector for charging. Do not use other chargers, uncertified or defective ones, in order not to cause damage to the charging module.
• Install the latest version of iOS firmware on the iPad to improve all functions.
• Reboot the iPad by pressing the on/sleep button for a few seconds so that the device screen goes out, and then turn on the iPad again.
• Clean the USB port or Lightning port from dust and dirt using the previously described tools, and dry it with a hairdryer if you suspect moisture.
• Contact an Apple Service Center where they will conduct a full check-up.
• In the case of deterioration, breakage (swelling) of the battery, replace it with a new original one.