When using the iPad, there are sometimes problems with charging the device. Why is this happening?
Sometimes an issue with iPad not charging is really a problem. If you experience problems with charging iPad, try to fix the following issues before contacting Apple service center to conduct a full check-up.
Typical for all Apple products whether it is an iPhone 5S or iPad Pro is the problem with software that does not allow your device to start charging for the safety reason. The best way to deal with this to restart your iPad and update the software to the latest version then after.
In case your iPad doesn’t charge, one of the very first and easiest things to test will be a forced restart.
If your iPad is the non-responsive mode, to restart it just press and hold the Wake button on the top of your iPad and Home button simultaneously. Keep holding until Apple logo appears. It might take up to 30 seconds to turn on.
If you are not satisfied with the charging speed, it is slow, or iPad has frozen at 2% and is not charging at all, try to reset it from the Setting area on your screen hard.
Follow these steps Settings -> General -> Reset -> Erase All Contents and Settings. All apps and data will be deleted from your gadget. You will need to set up your iPad as a new one.
If you have your iPad data backup in iTunes or iCloud, you might want to restore the device. The process itself is straightforward:
- Connect your iPad to iTunes on your Mac via lightning or 30-pin Dock connector.
- Click on Device tab at the top left.
- Click on Backup.
- Wait for the backup to complete.
- Click on Restore.
- Wait for the restore to finish.
When you’re all done, try charging again.
NOTE: After data restoration, the issue with the charging might persist. Some types of software glitches might be in iTunes backup as well and might be brought down when that backup is put back on a device. iCloud backups can also be corrupted.
Checking the USB Cable
Better use an Apple certified MFi charger. Apple devices do not like unauthorized wire, and when iOS does not recognize original cord, it will give you the error “accessory is not compatible” message on the screen.
Also, lightning cables can fail. Mostly they get chewed up from the wear and tear of traveling or family usage. If there’s no problem with the iPad, and no any issue with the power source, you will need to inspect the cable you are using.
Try plugging it into another socket or USB port and see if your iPad begins to charge. If you don’t have one handy, try one from a family member, friend, schoolmate, colleague, or perhaps one from a store at the mall. Just plug it in iPad and see how goes. If it works, awesome. If not, there could also be some other mechanical causes.
Checking the USB Ports
If the port is broken or the charge controller fails, the tablet needs to be disassembled, and the broken part should be fixed. Let’s consider this process in more detail.
The reason for the lack of charging can be ordinary dust and dirt that have hammered out the contact cells. Clean the dust and lent in the port then. It prevents the cord from contacting power source fully.
To clean the charging slot, you can use a thin needle, a cotton bud with alcohol, or a toothbrush. It is necessary to clean the port entrance carefully, try not to bend the prongs. After cleaning the contact will be restored. If the device is still not charging, then the reason is different.
Of course, if there is moisture in the tablet, you need to dry the ports with a hairdryer, while not overheating the device. If this does not help, contact the service center, most likely, the battery swelled up. If you have a valid warranty, then at the service center your iPad will be diagnosed and repaired free of charge.
Why is iPad Only Charging When It’s Off?
Most likely the cause is a broken power adapter. Therefore, try changing the charger or adapter, and insert another USB cable and recharge the iPad, but from the computer. The charging from a computer should go on for at least 10-12 hours.
Another cause of poor charging in the iPad can be a broken or old battery pack. Therefore, to fix this situation, you need contact repair service company and replace the battery with a new one.
• Unplug and reconnect the cable to improve the operation of the contacts.
• Use only the original cord with the Lightning connector for charging. Do not use other chargers, uncertified or defective ones, in order not to cause damage to the charging module.
• Install the latest version of iOS firmware on the iPad to improve all functions.
• Reboot the iPad by pressing the on/sleep button for a few seconds so that the device screen goes out, and then turn on the iPad again.
• Clean the USB port or Lightning port from dust and dirt using the previously described tools and dry it with a hairdryer if you suspect moisture.
• In the case of deterioration, breakage (swelling) of the battery, replace it with a new original one.
In case you have AppleCare+, then you better use it to fix your device. If you don’t, ask for an estimate of the repair expense and consider it against the cost of upgrading to a new device.