How To Fix Jabra Elite 75t Not Charging? – 5 Fixes!

I switched to Jabra Elite 75t when my AirPods stopped holding charge. The earbuds have a premium build, good ANC, and sound quality. But, many customers reported charging problems with Jabra Elite 75t. I also faced this issue last week.

So, why is my Jabra Elite 75T not charging? It has a compact design that fits into the ears. The sweat and dust form an insulative layer around the metal contacts. This insulative layer prevents the electric current from flowing from the case, and earbuds won’t charge. Also, buggy firmware could be another reason your Jabra Elite 75t earbud is not charging.

How To Fix Jabra Elite 75t Not Charging?

If your Jabra Elite 75t earbud isn’t charging, try the following methods to fix it.

1. Clean Metal Contacts

Jabra Elite 75t Earbuds Metal Contacts

Jabra Elite 75t earbuds have metal pins that connect inside the case to take charge. Because of regular use, the ear wax, oil, or sweat (with dust) forms an insulative layer around the metal pins.

This invisible layer of wax prevents the current flow from the case to the earbuds. This is the most common reason why any wireless earbud won’t charge.

Jabra Elite 75t Case Metal Pins

Take a few drops of isopropyl alcohol on the Q-tip or microfiber cloth and rub it around the metal pins. The isopropyl alcohol breaks the wax build-up, and the charging issue gets fixed.

2. Update Firmware

Jabra Elite 75t Firmware Update
Credit: Gogi Tech

Jabra regularly pushes firmware updates to improve the earbuds’ sound quality, connectivity, and bug fixes.

Check for available updates if buggy firmware is installed on your Jabra Elite 75t.

Please install any pending firmware updates from the Jabra Sound+ app on your smartphone.

3. Reset Jabra Earbuds

Jabra Elite 75t Earbuds

Resetting your earbuds will fix all minor software glitches. So, if your Jabra 75t isn’t charging or disconnecting/connecting with a smartphone, reset them.

Here is the step-by-step process to reset the Jabra elite 75t wireless earbuds-

  • Take the earbuds out from the case and turn it on.
  • Press both earbuds simultaneously for 10 seconds until the LED flashes purple.
  • Put both earbuds in the charging case and close the lid.
  • Go to your smartphone Bluetooth settings and remove Jabra Elite from the device list.
  • Open the lid and pair your earbuds with the smartphone.

That’s it. Your Jabra Elite 75t has been reset to factory defaults. Check whether the charging issue is resolved.

4. Reset Jabra Case

Jabra Elite 75t Case Reset

If you’ve finished resetting your earbuds but the charging problem isn’t resolved yet, reset your Jabra case.

Here is how to reset the charging case for my Jabra true wireless earbuds-

  • Open the charging case and leave the lid open.
  • Connect the charging case with a USB cable Supplied in the box.
  • Wait for a few seconds until the firmware for the charging case is restarted.

That’s all. You have successfully reset your Jabra case. (Official Website)

5. Contact the Support Team

Contact the Jabra support team if you’ve tried all the methods, but the charging problem isn’t resolved. There are high chances of manufacturing defects with your unit. You can claim the warranty if your piece is defective.

How To Factory Reset Jabra Elite 75t?

If your Jabra Elite 75T isn’t functioning well, then follow these steps to factory reset your earbuds-

  • Take the earbuds out from the case and turn it on.
  • Press both earbuds simultaneously for 10 seconds until the LED flashes purple.
  • Put both earbuds in the charging case and close the lid.
  • Go to your smartphone Bluetooth settings and remove Jabra Elite from the device list.
  • Open the lid and pair your earbuds with the smartphone.

How Do I Know If My Jabra 75t Is Charging?

Jabra 75t wireless earbuds and case have an LED indicator indicating various actions. The LED flashes white if your charging case is connected properly and charging.

How Long Does It Take For Jabra Elite 75t To Charge?

The Jabra Elite 75t charging case has a 500 mAh battery, which takes approximately 2 hours to fully charged with a USB cable. Charging it wirelessly may take 2.5 to 3 hours (depending on the wireless charger’s wattage).

Can You Overcharge Jabra Elite 75t?

Jabra Elite 75T has an overcharge protection circuit that prevents the battery from overcharging. However, battery life will decrease if you keep your 75T case plugged in every time.

How Do I Manually Turn On My Jabra Elite 75t?

If you take your earbuds from the case, they will automatically pair with a recently connected smartphone. However, if it doesn’t connect, you can manually turn on the Jabra Elite 75t by pressing and holding the buttons on both earbuds for 2 seconds. The LED indicator will flash green once the earbuds are turned on.

How Do I Check the Battery On Jabra Elite Case?

There are two methods to check the battery percentage on Jabra earbuds and cases. First, pair the earbuds with your smartphone and install the Jabra Sound+ app to check the battery percentage and fine-tune the music.

Also, the LED indicator beside the case will show your case’s battery percentage. The green light indicates fully charged, and the red indicates low battery.

Conclusion

Jabra Elite 75t has a premium design, high-quality sound, and good battery life. The earbuds provide 7.5 hours of music playtime on a single charge, but customers frequently face charging problems. So, I provided you with all the possible fixes for your problems.

About Daniel

Daniel is a tech enthusiast and repair technician who loves experimenting with various gadgets and home appliances. On this blog, he shares a troubleshooting guide for software and hardware faults.

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