How To Fix JBL Earbuds Not Charging? – 6 Fixes!

JBL is a well-established audio and music industry brand that makes high-quality headphones, earbuds, and speakers. Despite great sound quality and battery life, it’s not free from flaws. I recently encountered a charging problem with my JBL earbuds. Once I searched the internet, I found many other customers reported similar issues with their left earbuds.

So, why won’t JBL earbuds charge? A dirty charging case and metal contacts, loose charging pins springs on the case, outdated buggy firmware, and defective batteries are the most common reason for earbuds charging problems.

Also Read: How To Fix JBL Speaker Not Charging

How To Fix JBL Earbuds Not Charging (Left/Right)

If any of your JBL earbuds (left or right) are not charging in the case, please try these solutions to fix the problem-

1. Insert Earbuds Properly

I know it’s a very basic solution, but we usually don’t put our earbuds carefully in the case. Due to this, the earbud’s metal contacts don’t connect to the pins in the case, and we face a charging problem.

So, first of all, take both your earbuds outside the case and insert them properly. Just align the earbuds; magnetic force automatically attracts them to connect with charging pins.

2. Clean The Earbuds

JBL Earbuds Cleaning

If your left or right JBL earbud is not charging, it could be due to an insulative layer of dirt formed on the metal contacts. Sweat and dust accumulate around the metal contacts when we do workouts along with earbuds.

To fix this, put a few drops of isopropyl alcohol on a microfiber cloth and rub it on the metal contacts of each earbud. The isopropyl alcohol will break the insulative layer, and your earbuds will start charging again.

3. Clean The Charging Case

JBL Earbuds Case Charging Pins

The charging case attracts dust and debris from our jeans or the environment. If any dust or debris gets stuck in the case, it will create problems with charging.

TWS earbuds manufacturers recommend regular cleaning of the charging case. So, clean your JBL earbuds case with a toothbrush and microfiber cloth, or buy an earbuds cleaning kit from Amazon.

4. Insert And Charge

JBL Earbuds In The Case

JBL charging case has a microchip that controls the various functions of earbuds. Sometimes, your charging case goes into sleep mode when your battery is fully discharged.

So, in that situation, you need to insert your earbuds into the case and connect it to a charger. Leave your case on the charging for at least 2 to 3 hours, and your earbuds will start charging again.

5. Reset Your Earbuds

JBL Earbuds Reset

If your JBL earbuds are still not charging in the case, it could be due to a software glitch. A factory reset will fix all software glitches and restore your earbuds to their original condition.

Follow these steps to reset JBL earbuds:

  • Remove both earbuds from the charging case.
  • Double-tap on the touch control, then tap and hold for 8 seconds.
  • Once the LED turns white, put your earbuds into the case.
  • Close the case lid and wait for 5 seconds.
  • Take both earbuds out of the case.

Your JBL wireless earbuds have been reset. Now, go to your smartphone Bluetooth Settings, delete the old connection from the device list, and pair it again.

6. Contact Customer Support

JBL has a responsive customer support team. So, if your earbuds are under warranty period, you can contact their customer support to claim the warranty. Customer support will first advise you on some easy troubleshooting; if the problem doesn’t fix, they’ll replace your earbuds.

Click here to visit the JBL support page

How To Fix JBL Earbud’s Case Not Charging

If your JBL earbuds case is not charging, please try the following solutions-

1. Clean The Charging Port

If your earbud’s case is not charging, ensure that the charging port is not clogged with debris. If you notice any dust or debris in the port, remove it with a toothpick or any sharp non-metallic object.

After unclogging the debris, clean the port with a few drops of isopropyl alcohol and insert the charger. Most probably, your case will start charging again.

Note– Don’t use metal objects like a knife or SIM ejector tool to unclog the port. This will damage the charging pins, and you must buy a replacement.

2. Try Another Power Source

If your power adapter or wall outlet is faulty, the JBL earbuds case will not charge. So, I would advise you to try a different wall outlet and change your power adapter to see whether it’s charging.

If the case still does not charge, I would advise charging with a different power source, like a laptop USB hub or a power bank.

3. Try Another Charging Cable

JBL provides a small USB type C cable in the box. Because of frequent uses, the cable gets frayed or damaged, which prevents your case from charging.

So, you can try another USB type C charging cable to charge your JBL TWS case. You can use a smartphone charging cable.

4. Update Firmware

If you haven’t updated the JBL earbud’s firmware, it will create problems in pairing, connecting, and recharging. So, I advise you to keep your firmware up-to-date for a glitch-free music listening experience.

Follow these steps to update JBL Tune 230NC earbuds firmware-

  • Download the JBL Headphones app from Apple App Store (iPhone) or Google Play Store (Android)
  • Pair JBL earbuds with your smartphone.
  • Open the JBL Headphones app on your smartphone.
  • Select the earbuds and tap on Software Update.
  • Click Install and wait until the update is finished.

5. Contact Customer Support

If your JBL earbud’s case is still not charging, it means there is some issue with the battery or charging circuit. Contact JBL customer support if your earbuds are under warranty and ask for a replacement.

How Do I Know If My JBL Earbuds Are Charging?

Many JBL earbuds come with an LED indicator on the case and buds. If the led turns white, it means your earbuds are charging. A solid green light indicates your earbud’s battery is fully charged.

Can You Charge JBL Earbuds Without The Case?

No, charging your JBL earbuds is impossible if the case is damaged or misplaced. You need to buy a replacement case from Amazon or another e-commerce website to charge the earbuds.

Click here to check the price of the JBL earbuds case on Amazon

What To Do If My JBL Earbuds Won’t Connect?

If your JBL earbuds are not connecting to your smartphone, ensure they are at least 20% charged. You can also reset your earbuds to fix the pair issue.


I hope your JBL earbuds battery charging problem is fixed. If not, don’t hesitate to contact the JBL support team and ask for a replacement. Please share your feedback and let me know which method fixed your problem.

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