How To Fix JLab Earbuds Not Charging? – 5 Fixes!

JLab is a popular brand for truly wireless earbuds. JLab Go Air is one of the most preferred wireless earbuds worldwide.

It gives 32 hours of playback time with great sound quality. But, sometimes, JLab Earbuds not charging because of some common issues.

In this guide, we shall learn some easy methods to fix it.

Why is my JLab Go Air not charging?

Jlab earbuds not charging

There are several reasons that your JLab earbuds not charging. The charging cable is damaged, or your power adapter is defective. It’s also possible that your charging case is dirty or the connection between the charging case and earbuds is not tight enough. Click the buy a new USB cable.

How To Fix JLab Earbuds Not Charging?

Let’s discuss the several reasons that JLab earbuds are charging. We’ll see the easy solutions here-

1. Check the charging cable

Damaged USB Cable

JLab Go Air or JBuds comes with an integrated charging cable; hence you don’t need to carry an additional cable along.

It’s a unique feature that many people love, but sometimes it gets damaged while carried carelessly. Click the buy a new USB cable.

The very first thing you’ve to check is your charging cable attached to the case. If you notice any damage, you must replace it or get it repaired from the JLab store. If it is not damaged, you should follow the steps mentioned below.

2. Clean the charging port

Charging Case Cleaning

The second biggest reason is you’re not cleaning your charging port frequently, due to which your JLab case is not charging. Along with time, dust particles accumulate on your charging port.

The dust or any foreign particles stop the electricity flow to the battery, due to which your charging case doesn’t charge 100 percent.

You should clean your JLab case charging port with isopropyl alcohol and a piece of soft fabric. After cleaning with alcohol, wait 3 to 4 minutes to evaporate the alcohol from the charging port.

3. Change the power adapter

Power Adapter

Your goal is to charge the JLab Go Air case to 100%; only then can it charge the earbuds. If your JLab buds case is not charging, then your power adapter could be faulty.

Plug your original charging cable into a different power adapter and check whether your Jbuds case is charging. Click the buy a new charger.

If you follow the above three steps, your JLab case will probably start charging. If it is still not charging, then you should replace it by contacting JLab customer support.

4. Clean the charging pin

If your JLab case is charged, but your earbuds are not, then only follow these steps. As I mentioned above, as long as you use the earbuds, it attracts dust and sweat.

Due to this, it creates an insulating layer around the charging pin. When you place the earbuds inside the charging case, this layer prevents the electricity flow to your earbuds.

If you notice that your earbuds and charging case are dirty, then clean them properly. You can use isopropyl alcohol and a soft cloth to clean everything.

5. Reset your JLab earbuds

Reset Wireless Earbuds

If you tried everything above, but your JLab earbuds not charging, then it’s time for a factory reset.

Follow these steps to factory reset JLab earbuds-

  1. First of all, unpair the earbuds from your device.
  2. Go to Bluetooth settings and “forget your Jlab earbuds.”
  3. Put both earbuds inside the charging case.
  4. Tap seven times on your left earbuds while keeping both earbuds in the case.
  5. Now tap seven times on your right earbuds, still kept in the case.
  6. Take your earbuds out from the case (blinking blue and white on the right earbud indicates pair mode).
  7. Now go to your smartphone Bluetooth settings and pair again.


The biggest disadvantage of JLab Go Air earbuds is the integrated charging cable; however, it’s an advantage too. Click the buy a new USB cable.

If the cable gets damaged, you can not replace the cable easily; however, in other cases, you can easily replace the cable. At the same time, the attached cable makes it easy to carry anywhere.

We’ve mentioned the best possible solutions for Jlab earbuds not charging. Follow the above methods to get it fixed by yourself. If nothing works, contact Jlab customer support and get it repaired or replaced.

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  1. Bryce Parker says:

    How do I get my left JLab air executive bud to pair again? It’s still blinking white twice and it’s still won’t pair properly

    1. First, reset both your earbuds, then follow these steps-

      1. Put both earbuds in the case.
      2. Tap seven times on the left earbud, followed by the right one.
      3. Take earbuds out from the case and then insert them back.
      4. Go to your phone’s Bluetooth settings.
      5. Delete old connections from the device list.
      6. Turn OFF – ON Bluetooth settings and pair again.

  2. If your earbud cable is borken can it be fixed? Is it possible to open up the case?

    1. In order to repair the cable, you need to know exactly where the problem is, which may take a lot of your time. I recommend you buy a new one from the links provided.

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