KURDENE is a truly wireless earbud that works on advanced Bluetooth 5.2. It looks very stylish and comfortable to the ear. That’s why thousands of customers reviewed five stars on Amazon.
However, some of the customers reported that- Kurdene earbuds not charging when plugged in.
It could be due to many reasons. If you’ve also bought Kurdene wireless earbuds from Amazon and facing charging problems, this guide is for you.
Why Kurdene Earbuds Not Charging?
The most common reason is that the earbuds are not properly placed in the charging case. We generally don’t pay attention when placing the earbuds in the charging case due to which charging pins on earbuds don’t attach to the charging pin in the case.
There could be many other reasons why your Kurdene wireless earbuds are not charging.
Let’s find out the possible reasons and their solutions.
- Earbuds Not Placed Properly (Most Common Reason)
- The Case is Not Charged
- Dirty Charging Case
- Faulty Charging Cable
- Outdated Firmware
How To Fix Kurdene Wireless Earbuds Not Charging?
Let’s find out how to solve the Kurdene earbuds won’t charge:
1. Place Earbuds Properly
The first thing you need to ensure is that you have properly placed earbuds in the charging case. If you don’t place your earbuds carefully in the case, the earbuds charging pins are not attached to the pins in the charging case.
Once you’ve placed it properly then wait to fully charge your earbuds. The Kurdene wireless earbuds charging time is approximately two hours.
2. Fully Charge Your Case
If you got your Kurdene wireless earbuds today and you found that the earbuds are not charging, then connect your case to the charger. It’s possible that your charging case battery is completely drained that’s why your earbuds are not charging in the case.
3. Clean Your Earbuds & Case
Whenever we put the earbuds in our ear canal, it gets sweaty and oily because of sebum released by the skin. It attracts dust from the environment and creates an insulative layer around the earbuds charging pin.
Similarly, our charging case also attracts dust from the environment or our jeans and forms an insulative layer. Due to this layer of dust, electricity doesn’t flow and earbuds won’t charge.
You should clean your earbuds and charging case with isopropyl alcohol and soft fabric or cotton cloth. This will fix the not charging issue on any earbuds.
4. Inspect Your Charging Cable
It’s always recommended to use the original charging cable provided by the brand and avoid using fast charging bricks to charge your earbuds. Also, visually inspect your charging cable to replace it if you found any sign of damage.
5. Update Firmware
Kurdene releases firmware updates for earbuds and it’s recommended to keep your firmware up-to-date. The developers fix any bugs reported by customers and improve the audio experience. You can read Kurdene wireless earbuds manual to know the steps to update the firmware.
6. Reset Kurdene Wireless Earbuds
A forced reset can fix the charging and connectivity issues. If none of the above solutions works, it’s time to reset your Kurdene earbuds. If you don’t the process of Kurdene wireless earbuds factory reset then the process is given below:
- Go to your phone’s Bluetooth settings.
- Disconnect and remove the Kurdene earbuds from the device list.
- Remove both earbuds from the case.
- Press and hold on to the top of both earbuds for 15 seconds.
- Release and put it in the case.
- Now press and hold again for 3 seconds to turn on the buds.
- Go to your Bluetooth settings and connect again.
- Enter 0000 PIN when asked to pair.
A factory reset fixes the charging and connecting problems of truly wireless earbuds. You can follow the above steps to fix the charging issue. If none of the above-mentioned solutions works, it means your piece is defective and it needs to be replaced. You can raise the replacement request on the official website of Kurdene.