Why is Mophie Wireless Charging Not Working? Causes & Fixes

Mophie is a popular MFI-certified wireless charging brand that supports MagSafe charging.

Most Apple owners have Mophie 3-in-1 wireless charger that charges iPhone, AirPods, and Apple Watch simultaneously.

However, some users have reported that their Mophie wireless charging pad is not working properly. If you’re one of them who is facing this issue, you’re in the right place.

In this guide, we’ll discuss some of the most common reasons why Mophie wireless charging is not working and how to fix them.

Why is Mophie Charging Pad Not Working?

Mophie Wireless Charger

First, understand the reason why a wireless charging pad won’t work.

One of the most common reasons for this issue is that the charging pad is not properly connected to the power source.

Ensure the charging pad is connected with a working charging cable and power adapter.

Ultimately, your power adapter is the power source that supplies power to your charging pad. If it’s not connected properly, your charging pad won’t work.

Another common reason for this issue is that the charging cable is damaged or not compatible with your device.

If you’re using a Lightning cable to charge your iPhone, make sure it’s MFi-certified.

If you’ve applied an armored case on your iPhone, it could be another reason your iPhone won’t charge wirelessly on the Mophie charging pad.

There could be some other reasons, too, which we shall troubleshoot below.

How To Fix Mophie Wireless Charging Not Working?

Mophie 3-in-1 Wireless Charger

If Mophie wireless charger is not charging your smartphone, you can try the following troubleshooting steps to fix the issue:

1- Reinsert the USB charger

Your Mophie wireless charging pad takes power from the adapter and converts it into electromagnetic inductive energy.

What if the charging cable is not plugged in properly? It won’t pass the electric energy, and the charging pad won’t work.

So, the first thing you should do is to remove the cable and plug it back in. Most probably, the issue will be resolved.

2- Try a different adapter

If the problem persists, try using a different adapter. Maybe the adapter you’re using is not working properly, or it’s not compatible with your Mophie charging pad.

It’s recommended to use an Apple 20W adapter to power your Mophie wireless charging pad. Android fast chargers won’t work with MFI-certified accessories.

3- Inspect the charging cable

Sometimes a damaged charging cable is also responsible for this issue. So, if you’re using a Lightning cable to power up your Mophie charging pad, ensure it’s not damaged or frayed.

If there is any sign of damage on the charging cable, replace it immediately. You order a replacement cable from Amazon.

4- Clean the charging pad

If the charging pad is not working, there could be dirt or debris on the charging surface. In that case, you should clean it with a dry cloth or cotton swab.

Make sure there’s no liquid or moisture on the charging surface as it could damage your device.

5- Take off the case

One of the reasons your iPhone might not charge wirelessly on the Mophie charging pad is that you’re using a bulky case.

So, if you’ve applied an armored case on your phone, take it off and try to charge your device wirelessly.

6- Check for software updates

Outdated software is also one of the reasons your iPhone might not charge wirelessly on the Mophie charging pad. So, ensure you’ve installed the latest iOS update on your device.

Go to Settings > General > Software Update to check for software updates. If an update is available, install it and see if that fixes the issue.

7- Overheated Phone

If you are playing graphic-oriented games, your iPhone will heat up, and the battery drains faster.

Now, if you place the overheated phone on the Mophie charging pad, it won’t charge your device.

It’s a smart feature that prevents your battery health and device from getting damaged.

So, if your phone is overheated, wait for it to cool down and then try to charge it again.

Frequently Asked Questions

How to Tell if the Problem is Within the Mophie Charger?

The best way to tell if the problem is with your Mophie charger or not is to check and see if other devices will charge wirelessly on the pad. If other devices charge without issue, then the problem is likely with your device, not the charger.

Can Mophie Charger Overheat My Phone?

How to Tell if the Problem is Within the Mophie Charger?
The best way to tell if the problem is with your Mophie charger or not is to check and see if other devices will charge wirelessly on the pad. If other devices charge without issue, then the problem is likely with your device, not the charger.

How Long Should I Charge My Phone On a Mophie Charger?

It typically takes around 2-3 hours to fully charge a phone using a Mophie charger. If your phone is not charging as quickly as it should, then there may be an issue with the charger or your phone.

Conclusion

The most common reason why your iPhone is not charging on Mophie wireless charger is the faulty charging cable or power adapter.

Maybe the adapter you’re using is not working properly, or it’s not compatible with your Mophie charging pad.

Outdated software is also one of the reasons your iPhone might not charge wirelessly on the Mophie charging pad. So, make sure that you’ve installed the latest iOS update on your device.

Daniel is a tech enthusiast and repair technician who loves experimenting with various gadgets and home appliances. On this blog, he shares a troubleshooting guide for software and hardware faults.

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