Why is Mophie Wireless Charging Not Working? Causes & Fixes

Mophie is a popular MFI-certified wireless charging brand that supports MagSafe wireless charging.

Most Apple owners have Mophie 3-in-1 wireless charger that charges iPhone, AirPods, and Apple Watch simultaneously.

However, some users have reported that their Mophie wireless charging pad is not working properly. If you’re one of them who is facing this issue, you’re in the right place.

In this guide, we’ll discuss some of the most common reasons why Mophie wireless charging is not working and how to fix them.

Why is Mophie Charging Pad Not Working?

Mophie Wireless Charger

First, understand the reason why a wireless charging pad won’t work.

The most common reason is an inappropriate placement, overheated phone, faulty charging cable, dirty charging pad, or thicker phone case.

Your Mophie 3-in-2 wireless charging pad will not work if the charging pad is not properly connected to the power source. So double-check the connection between your power adapter and Mophie wireless pad.

Ensure the charging pad is connected with a working charging cable and power adapter.

Ultimately, your power adapter is the power source that supplies power to your charging pad. If it’s not connected properly, your charging pad won’t work.

Another common reason for this issue is that the charging cable is damaged or not compatible with your device.

If you’re using a third-party adapter, ensure that it’s power output is rated more than 2.1 Amp.

If you’ve applied an armored case on your iPhone, it could be another reason your iPhone won’t charge wirelessly on the Mophie charging pad.

There could be some other reasons, too, which we shall troubleshoot below.

How To Fix Mophie Wireless Charging Not Working?

Mophie 3-in-1 Wireless Charger

If Mophie wireless charger is not charging your smartphone, you can try the following troubleshooting steps to fix the issue:

1- Reinsert the USB charger

Your Mophie wireless charging pad takes power from the adapter and converts it into electromagnetic inductive energy.

What if the charging cable is not plugged in properly? It won’t pass the electric energy, and the charging pad won’t work.

So, the first thing you should do is- remove the cable and plug it back in. Most probably, the issue will be resolved.

2- Try a different adapter

If the problem persists, try using a different adapter. Maybe the adapter you’re using is not working properly, or it’s not compatible with your Mophie charging pad.

You should always use the Mophie charger supplied in the box or buy a third-party adapter rated for 2.1 Amp power output.

3- Inspect the charging cable

Sometimes a damaged charging cable is also responsible for this issue. So, if you’re using a cable to power up your Mophie charging pad, ensure it’s not damaged or frayed.

If there is any sign of damage on the charging cable, replace it immediately. You order a replacement cable from Amazon.

4- Clean the charging pad

If the charging pad is not working, there could be dirt or debris on the charging surface. In that case, you should clean it with a dry cloth or cotton swab.

Make sure there’s no liquid or moisture on the charging surface as it could damage your device.

5- Take off the case

One of the reasons your iPhone might not charge wirelessly on the Mophie charging pad is that you’re using a bulky case.

So, if you’ve applied an armored case on your phone, take it off and try to charge your device wirelessly.

6- Check for software updates

Outdated software is also one of the reasons your iPhone might not charge wirelessly on the Mophie charging pad. So, ensure you’ve installed the latest iOS update on your device.

Go to Settings > General > Software Update to check for software updates. If an update is available, install it and see if that fixes the issue.

7- Overheated Phone

If you are playing graphic-oriented games, your iPhone will heat up, and the battery drains faster.

Now, if you place the overheated phone on the Mophie charging pad, it won’t charge your device.

It’s a smart feature that prevents your battery health and device from getting damaged.

So, if your phone is overheated, wait for it to cool down and then try to charge it again.

Why Do My Mophie Wireless Chargers Blink and Won’t Charge?

If you’re charging all your devices like iPhone, iWatch, and AirPods then your Mophie will blink and won’t charge.

It happens because the adapter you’re using to power the Mophie is not providing sufficient current to charge all three devices altogether.

You often notice a Mophie charger blinking issue when you connect it with any third-party adapter.

Why is My Mophie Light Flashing?

A flashing light indicates that your Mophie is not receiving enough current to charge your devices. You can try another high-wattage power adapter to fix the blinking issue.

Why is My Mophie Powerstation Not Charging or Not Holding a Charge?

If your Mophie Powerstation won’t charge, then unplug the cable and plug it into another power outlet. If that doesn’t work, contact customer support for a warranty claim and get it replaced.

How To Reset Mophie Wireless Charger?

If you want to reset your Mophie wireless charger, try the following steps-

  1. Take off all devices from the charging pad.
  2. Disconnect the charging cable.
  3. Put your iPhone on the wireless pad for 5 minutes.
  4. Now, plug in your charger in a wall outlet and turn the switch ON-OFF-ON (three times).

That’s it, your charging pad has been reset to its factory default. You can continue charging your devices wirelessly.

Frequently Asked Questions

How to Tell if the Problem is Within the Mophie Charger?

The best way to tell if the problem is with your Mophie charger or not is to check and see if other devices will charge wirelessly on the pad.

If other devices charge without issue, then the problem is likely with your device, not the charger.

Can Mophie Charger Overheat My Phone?

All wireless charging pads generate heat because it’s the law of physics.

When one form of energy converted to another form, there is will be some loss in form of heat.

You can take off your iPhone and let it cool down for a few minutes before charging again.

How Long Should I Charge My Phone On a Mophie Charger?

It typically takes around 2-3 hours to fully charge a phone using a Mophie wireless charger.

If your phone is not charging as quickly as it should, then there may be an issue with the charger or your phone.


The most common reason why your iPhone is not charging on Mophie wireless charger is the faulty charging cable or power adapter.

Maybe the adapter you’re using is not working properly, or it’s not compatible with your Mophie charging pad.

Outdated software is also one of the reasons your iPhone might not charge wirelessly on the Mophie charging pad. So, make sure that you’ve installed the latest iOS update on your device.

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  1. Hi Daniel ~ My new 3-in-1 Mophie charger works fine with my iPhone and Apple Watch. When I place my AirPods into their charging position, there is a constant blinking white light. It’s very annoying. Can you tell me what’s wrong? Thanks.

    1. Hi Pat,

      When do you face the issue? If you place all three devices together or only when you just place your AirPods?

  2. My Mophie case has been working fine, but now it is out of power and when it is plugged in or on a wireless charger it gets hot, all five lights flash, and neither the phone nor the case charge. There are no updates, and other outlets also do not work.

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