Smartphones are one of the most important things in our lives; they help us to stay connected with the world and perform day-to-day tasks.
But, sometimes, it encounters weird issues. The charging-related issue is common with Android smartphones.
If your phone is showing that it’s charging, but the battery percentage isn’t increasing, then you can troubleshoot the issue yourself.
Thousands of smartphone users have come across this problem. It’s frustrating when you’re trying to charge your phone and the battery percentage does not increase.
There are a few possible reasons why this might be happening. It could be a problem with the charging port, the battery, or the phone itself.
In this guide, we’ll show you how to troubleshoot the issue so that you can get your phone get life back to its normal state.
What to do if your smartphone isn’t charging?
The first thing you should do is to check if the charging port is clean. If there’s any dust or dirt in there, it could be preventing the charging cable from making a proper connection.
You can use a can of compressed air or a cotton swab to clean the port. Just be careful not to insert anything too deep into the port as you could damage it.
If the port is clean and you still have issues, try using a different cable or charger.
The cable or charger you’re using may be defective. You should also try charging your phone from a different outlet.
If your phone charges fine from another outlet, the problem is most likely with the original outlet.
Why is the Phone Showing Charging But Battery Percentage Not Increasing?
There are a few reasons your phone might show that it’s charging, but the battery percentage isn’t increasing.
It could be a problem with the power adapter, charging cable, battery health, or the phone motherboard itself. Sometimes outdated software also causes this problem.
We’ll go through each of these causes so that you can troubleshoot the issue and get your phone back to working properly.
How to Fix a Phone Showing Charging But Battery Not Increasing?
If your phone battery percentage is not increasing but is showing charging, then the first thing you should do is- restart your phone.
In most cases, the issue will be resolved by restarting it. If the problem is not solved yet, you can try these solutions to fix the issue:
1. Check if the power adapter is working
The first thing you should do is to check if the power adapter is working. If it’s not, then your phone won’t charge no matter what you do.
Sometimes a faulty power adapter passes some current to the charger, and your phone detects it, but it’s not high enough to charge your battery.
You can plug it into another device to check if your power adapter is functioning properly. If it charges the other device, it works fine; the problem is with your phone.
It must be replaced if the power adapter doesn’t work with any other devices.
You can buy a new one from the same company or a third-party vendor that supports your phone model.
2. Use the original charger that comes in the box
If you’re using a third-party charger with your phone, that might be why the battery percentage isn’t increasing. Using the original charger in your phone’s box is always best.
Original chargers are designed specifically for your phone model and deliver the right power output.
Change your power source to ensure that the issue is with the adapter. You can try charging your phone with a laptop or MacBook because it has high power output.
If your phone starts charging in a different power source, then it’s time to get a new charger for your phone.
Third-party chargers can be cheaper, but they might not work as well. If you want to use a third-party charger, make sure it’s from a reputable brand and is designed for your phone.
3. Check if the charging cable is faulty
The charging cable is next to check if you’re using the original charger and power adapter. It’s the most vulnerable accessory and often gets damaged easily.
If the cable is frayed or broken, it won’t be able to deliver enough power to your phone, and the battery percentage won’t increase.
You can visually inspect the cable for any damage. If you see any damage, buy a new cable from the same company or a third-party vendor. But, make sure it supports your phone model.
4. Check if the battery is damaged
With time, batteries start to degrade and lose their capacity. This is why it’s common for phone batteries not to hold as much charge as they used to.
The battery life depends upon how often you use your phone. If you’re using it heavily, the battery will drain faster. You can check your phone’s battery health if you think this might be the case.
Apple provides a built-in option to check battery health in the settings menu. Android users can check it using third-party apps like AccuBattery.
5. Update your phone’s software
If you’re using an outdated version of your phone’s software, that might be the reason the battery isn’t charging properly.
Newer versions of software often include bug fixes and performance improvements.
So, it’s a good idea to keep your phone’s software up to date. It also brings new features and performance improvements.
You can check for updates in your phone’s settings menu.
For iOS, go to Settings > General > Software Update.
And for Android, go to Settings > System > Advanced > System Update.
6. Factory reset your phone
If you’ve tried all the solutions above and your phone is still showing charging, but the battery percentage is not increasing, then you can try resetting your phone to factory settings.
Factory reset will restore your phone to its original condition, and the charging issue will be resolved.
Resetting will delete all the data on your phone, so backup everything before proceeding.
For iOS, go to Settings > General > Reset > Erase All Content and Settings. And for Android, go to Settings > System > Reset > Factory Data Reset.
After resetting your phone, try charging it again. If the problem persists, then there might be a hardware issue. In this case, you’ll need to take it to a service center.
7. Faulty motherboard
If you’ve tried all of the solutions above and your phone is still not charging, there might be an issue with the motherboard.
This is a complex issue that a trained technician can only fix. So, take your phone to a service center, and they’ll help you to fix it.
If your phone is showing that it’s charging, but the battery percentage isn’t increasing, there might be an issue with the charger, software, or battery health.
You can try troubleshooting the issue yourself using the solutions above. But, if the problem persists, take your phone to a service center.