Powerbeats Pro is a high-performance wireless earbud that gives the ultimate music listening experience during workouts.
The earbuds give approx 9 hours of non-stop playtime, and they can extend up to 24 hours with the case.
Above all, the earbuds give 1.5 hours of playback time in 5-minutes of charging.
But, sometimes, Powerbeats users face charging issues with earbuds or the charging case.
If your Powerbeats Pro is not charging and you’re looking for a troubleshooting guide, this article is for you.
Here, I’m sharing some effective tips that help to fix Powerbeats Pro charging issue.
Also Read: Why is My Beats Studio Buds Not Charging?
Why is my Powerbeat Pro Not Charging?
There could be many reasons behind Powerbeats Pro not charging issue. It might be due to dust or dirt accumulation, improper placement, moisture in the case, damaged cables or connectors, buggy firmware, etc.
But the most common cause is dust accumulation around the charging pins and faulty charging cables. It can be easily fixed at home.
Read Next: How To Fix Beats Flex Charging Issue?
How To Fix Powerbeats Pro Charging Issue?
If Powerbeats Pro not charging, then try out these tips to fix the issue-
#1- Place Your Earbuds Properly
The most common reason behind Powerbeats Pro not charging is the improper placement of earbuds in the charging case.
If one of your Powerbeats Pro not charging, then remove both earbuds from the case and put them back.
Ensure the charging pins are aligned, then gently push them to make a proper connection between the case and earbuds.
A small LED light is present on each earbud, which turns white when placed correctly in the case.
If the LED light doesn’t turn white, remove earbuds from the case and head over to the next solution.
#2- Clean Earbuds and Case
Powerbeats Pro are sweatproof wireless earbuds, but dust particles accumulate near the charging connectors.
So, it’s important to regularly clean Powerbeats Pro earbuds and charging case.
Use a soft cloth and cotton swab dipped into isopropyl alcohol to remove the dust buildup around the connectors.
#3- Turn OFF Automatic Ear Detection
Automatic Ear detection is a great feature to automatically play and pause music when Powerbeats Pro is removed or placed back in your ears.
But sometimes, this feature causes charging issues. So, it’s better to turn OFF the ear detection feature on Powerbeats Pro.
To do that, go to your iPhone’s Bluetooth settings and tap on the “(i)” icon next to Powerbeats Pro.
Now, toggle OFF the “Automatic Ear Detection” feature and then try to charge Powerbeats Pro. Hopefully, this time Powerbeats Pro will start charging.
#4- Reset Your Powerbeats
There might be a minor software glitch due to which Powerbeats Pro won’t charge. It can be resolved by resetting the buds.
To reset Powerbeats Pro, place both earbuds in the case and leave the lid open.
Now press and hold the system button for 10 seconds until you see the LED light flashes red and white alternately.
Afterward, pair your smartphone with Powerbeats Pro again to check the battery percentage.
#5- Update Firmware
If Powerbeats Pro not charging, then make sure you’re using the latest version of earbuds firmware.
Beats regularly release new firmware updates with bug fixes and performance improvements. So, it’s important to keep Powerbeats Pro up-to-date.
To update Powerbeats Pro, connect your earbuds with the iPhone and then go to Settings.
Open Settings> General> About and scroll down to check Powerbeats firmware.
How To Fix Powerbeats Case Not Charging Issue?
If your Powerbeats case battery is low, then the earbuds won’t charge. Try out these tips to fix the issue-
#1- Use Original Charger
Beats recommend using only the original Beats Powerbeats Pro charger to charge the earbuds.
So, if you’re using a third-party charger or cable, that might be why the Powerbeats case is not charging.
So, try to use the original Powerbeats Pro charger in the box and check if it charges the earbuds.
You can also use an Apple 20W USB adapter and cable if you don’t have the original charger.
#2- Unclog Charging Port
Sometimes lint or dust particles accumulate in the Powerbeats charging port and block the connection.
As a result, the Powerbeats case won’t charge. So, it’s important to clean Powerbeats charging port regularly.
To do that, take a toothpick or paperclip and gently insert it into the charging port. Move it around to remove the lint or dust particles from the port.
#3- Change Power Source
To ensure that the power adapter or wall outlet is not faulty, try to charge Powerbeats from a different power source.
You can try your MacBook or Laptop USB hub or a power bank to charge Powerbeats. The problem is with the power adapter or wall outlet if it charges.
In that case, you should try to try a different power outlet. If the Powerbeats case is still not charging from the new outlet, there might be an issue with the adapter.
#4- Reach To Customer Support
If the Powerbeats case is still not charging, then there might be a hardware issue. In that case, the only way to fix Powerbeats is by taking it to the Apple Store.
You can also contact Beats customer support at 1-800-442-4000 to get help regarding Powerbeats charging issue.
Frequently Asked Questions
How do I reset my Powerbeats not charging?
To reset your Powerbeats, place both earbuds in the case and leave the lid open. Now press and hold the system button for 10 seconds until you see the LED light flashes red and white alternately.
Can you charge Powerbeats Pro without a case?
No, Powerbeats Pro cannot be charged without the case. The earbuds must be placed in the case and then connected to the charger to start charging.
Can Beats battery be replaced?
The earbud batteries in Powerbeats cannot be replaced, but the case battery can be replaced by taking it to the Apple Store.
Can I leave Powerbeats charging overnight?
Yes, it’s completely safe to leave Powerbeats charging overnight. Powerbeats will stop charging automatically once the earbuds and case are fully charged.
How long should my Powerbeats hold a charge?
Powerbeats earbuds can last up to 9 hours on a single charge. And the Powerbeats case can provide up to 24 hours of additional charge.
These were some of the tips to fix Powerbeats Pro charging issue. I hope that one of these tips helped you in solving the Powerbeats charging problem. If you know any other working method, please let me know in the comment section below.