10 Ways To Fix Samsung Smartphone Won’t Charge

Samsung is a leading smartphone brand in the global market. Its Galaxy smartphones are the popular choice among Android lovers.

Samsung delivers premium flagships and budget-friendly mid-range smartphones.

If you’re using a Samsung Galaxy smartphone and facing a charging issue with your device, then read this guide.

Charging issue is a common issue with old Samsung phones, and here we’ll talk about the various methods to fix if your Samsung phone not charging when connected to the charger.

Why is my Samsung Galaxy Phone Won’t Charge?

Any smartphone faces charging issues because of some hardware and software faults. Generally, the fault is associated with your charging cable and adapter.

If your charging cable is broken or damaged, then it won’t pass the electricity, and your smartphone will not charge.

Sometimes a third-party application can also cause the charging issue on Andriod phones.

In this article, we’ll troubleshoot the Samsung smartphone that won’t charge when plugged in or wirelessly.

How To Troubleshoot Samsung Phone Not Charging?

If your Samsung Galaxy smartphone is not charging when plugged in, you should follow the below-mentioned troubleshooting steps to fix the issue.

1. Use Original Charger

Samsung Adapter

There are hundreds of smartphone brands in the market and all of them manufactures charging cable and power adapters.

Although, all of them look similar visually but charging speed and power rating varies.

If your Samsung Galaxy won’t charge then ensure that you’re using original charging cable and power adapter to charge your phone.

2. Inspect Your Cable

Damaged USB Cable

Charging cable is the most vulnerable part because we use it daily but don’t store safely. Due to which charging cable gets damaged and we don’t even notice.

I would advise you to check your charging cable thoroughly and replace the cable if you notice any sign of damage.

3. Change Power Source

USB Cable in Laptop

If you’re using your laptop to charge your smartphone then you might face the issue.

The power output from laptop is different than the rated power input of your smartphone. Hence it won’t charge your phone when plugged in to the laptop.

4. Clean Your Charging Port

Phone Charging Port Cleaning

Clogged charging port with dirt and debris is a common reason seen in many cases why smartphone won’t charge when plugged in.

If you haven’t cleaned your charging port since long, you should inspect and remove any debris clogged the port.

You can take help of rubbing alcohol and toothpick to clean the charging port.

Don’t forget to power off your smartphone and be gentle while cleaning the charging port and don’t use any metal to remove the dirt and debris.

5. Inspect Moisture in USB Port

Moisture Detected in Charing Port

Samsung smartphone uses sensor to detect moisture inside the USB port and stop charging to prevent the serious hardware damage.

If your Samsung phone was accidently dropped into water, you should dry off before plugging for charging.

Leave your smartphone on a dry place for three to four hours to dry off any moisture content inside.

Do not put it inside the rice bag or in direct sunlight or blower to dry off the moisture. It may lead to serious hardware damage on the motherboard.

6. Clear USB Settings Cache

If your Samsung phone not charging and notifying “moisture detected won’t go away“, but you’ve dried it then clear cache of USB Settings.

Clear Cache

You can follow these steps to clear USB chache on Samsung Galaxy smartphone:

  1. Go to Settings.
  2. Open Apps from the settings options.
  3. Allow system apps from the filter option.
  4. Scroll down and tap on USBSettings.
  5. Tap on Storage.
  6. Hit on Clear Data and Clear Cache.

7. Cool Down Your Device

Smartphone Cooler

If you’re living in the hot weather then sometime your phone will heat up when doing multi-tasking.

If your phone is feeling hot, then sensors of your phone won’t pass the power and your phone will not charge.

It’s better to shut down your phone and leave it in front of Air Conditioner or cooler/fan to cool it down.

Once your phone temperature drops, plug in the charger and it’ll charge.

8. Update Your Software

Samsung Software Update

If you haven’t updated your software since long, it could be a reason why your Samsung Galaxy not charging.

Samsung regularly release software updates for bug fixes and performance improvement.

9. Factory Reset

Samsung Factory Reset

Andoird phones allows installing third-party apps for various tasks. Some thrid-party apps (even on Google Play Store) creates the conflict and your smartphone won’t charge or charge slowly.

A factory reset and restore your device to original stage and fix all software related issues.

If you’ve tried all the above troubleshooting steps, you should reset your device to factory settings.

You can check the step-by-step guide on the official website to reset your Samsung smartphone.

10. Replace Your Battery

Samsung Battery Replacement

If none of the above-mentioned solution works, it indicates that your phone battery health has been drained and needs to be replaced.

If you’ve an older Samsung phone with removable battery, you can purchase a battery for your model and replace it yourself.

If you’re using latest Samsung Galaxy smartphone with non-removable battery, then you should take your phone to the nearest service center.


Samsung Galaxy won’t charge due to various reasons and the most common cause is damaged charging cable and faulty power adapter. Apart from that, software glitch can be fixed by factory reset.

Follow the above mentioned solution to solve the issue. If nothing works, take your phone to the nearest service center and they’ll repair or replace your device if under warranty.

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About Daniel

Daniel is a tech enthusiast and repair technician who loves experimenting with various gadgets and home appliances. On this blog, he shares a troubleshooting guide for software and hardware faults.

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