Skullcandy is a popular brand in the headphones and wireless earphones industry. The Skullcandy Indy Evo is a successful product loved by hundreds of thousands of customers worldwide.
The Indy Evo model is great for listening to music for a longer duration. It offers three Equilizer modes: Music, Movie, and Podcast.
It’s an IP55-rated product that resists sweat and dust. Hence, it has become an affordable choice for sports and fitness geeks.
Skullcandy Indy Evo offers 30 hours of battery backup (including the charging case) and supports fast charging.
But, many customers reported that- the Skullcandy Indy Evo case not charging.
If you’re a Skullcandy Indy Evo user and your earbuds/case is not charging, then this guide is for you.
In this guide, we will learn how to fix the Skullcandy Indy Evo case by not charging in three easy steps.
If your Skullcandy case is charging, but your earbuds are not, read the completed guide.
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Why is my Skullcandy Indy Evo Case Not Charging?
Skullcandy Indy case charges with all USB-A to USB-C smartphone cables. But, sometimes, the frayed or broken cable may prevent the charging functionalities.
The most common reason is that your charging cable is damaged or your power adapter is not supplying the rated current input for the Indy Evo case.
Apart from that, it’s also possible that dust and debris are blocking the current flow, and the Indy case is not receiving sufficient power.
Also, you should use the desired rated voltage/wattage adapter for charging your case. Skullcandy Indy Evo case supports fast charging up to 18-watt (5 Volt/3.6 Amp)
How To Fix Skullcandy Indy Evo Case/Earbud is Not Charging?
There are two possibilities- Either your Skullcandy case is not charging, or Skullcandy earbuds are not charging. In this guide, we shall learn to fix both issues.
Follow these steps to fix the Skullcandy Indy Evo case that is not charging-
1. Use the original cable
A common mistake everyone makes is- they plug in any cable to charge their earbuds case. If you’re also making the same mistake, then stop it now.
Every earphone brand provides a charging cable (mostly type C) in the box to charge the earphone case. Although it’s a standard cable still, it’s precisely designed for that particular product.
If you’re also using a different cable to charge your Skullcandy Indy Evo case, change your cable and use the original cable to charge your case.
2. Clean the charging port
The charging port often clogs with dust and debris from our beds, sofa, jeans pockets, or even the environment.
The second biggest reason is you’re not cleaning your charging port frequently, and dust particles block the current flow.
The dust or any foreign particles stops the electricity flow to the battery, due to which your charging case doesn’t charge 100 percent.
It would help if you cleaned your Skullcandy case charging port with a cotton swab dipped into isopropyl alcohol.
After cleaning with alcohol, wait for 3 to 4 minutes to evaporate the alcohol from the charging port and then insert the charge to see if it starts charging or not.
3. Change the power adapter
It’s rare, but sometimes the power adapter doesn’t support the earbuds charging case’s designed voltage and rated amperes.
Skullcandy Indy Evo supports fast charging up to 18W. The maximum rated input current is 3.6 Amp at 5 Volt.
So, you should try a different power adapter (less than 18W) and check if your Indy EVO case is charging or not.
4. Clean the charging pin
Skullcandy Indy Evo is an IP55 splash and dust-proof, but this rating is for internal protection of earbuds.
Sometimes dust accumulates around the case pin and earbuds’ charging point, which prevents the current flow, and your earbuds don’t charge.
Due to dust around the case, the lid does not close properly, affecting the charging.
So, to fix the issue, thoroughly clean your Skullcandy case with isopropyl alcohol and a soft cloth.
Also, use a toothbrush to clean the charging point on the earbuds and the unreachable portion of the case.
5. Reset the Skullcandy earbuds
If you checked your charging cable and power adapter carefully and cleaned them properly, but still it’s not charging, then it’s time for a factory reset.
Follow these steps to reset the Skullcandy earbuds-
- Go to your smartphone’s Bluetooth settings and unpair the Skullcandy earbuds.
- Now forget the device to completely unpair it.
- Remove the Skullcandy earbuds from the case.
- Tap and hold both earbuds for 6 seconds to turn them off manually.
- Put off your hand for 5 seconds from the buds.
- Now again, tap and hold both the buds for 10 seconds to reset it completely.
- Put them back in the case.
- Again remove it from the case and pair it with your smartphone.
Why is My Skullcandy Left Earbud Not Charging?
If your Indy Evo left earbuds are not connecting to your phone, it means the battery is dead. It could be due to dust or moisture in the charging case.
First, clean all the metal contacts of your left earbuds and charging case, place it back, and leave for 1 hour to charge fully.
Why is My Skullcandy Right Earbud Not Working?
If you place your earbuds inappropriately in the charging case, charging pins may not make proper connections. Due to this, one of your Skullcandy earbuds won’t charge.
When you take both earbuds from the case, the one left uncharged will not pair to your phone.
So, clean your charging case thoroughly with a cotton swab and rubbing alcohol and place both earbuds properly, and close the lid. Leave it for approx 1 hour to charge fully, then pair it with your smartphone.
The torn or damaged charging cable is the most common reason for not charging any earbuds case. Regular cleaning of the case and charging port is also necessary for proper functioning.
I’ve mentioned the easiest methods to fix Skullcandy Indy Evo not charging issue at home. If the issue still persists, you can contact Skullcandy customer care for help.