How To Fix Sonos Speaker Not Charging? – 5 Fixes!

Sonos is a well-known audio brand with a series of home theater systems and portable speakers. Its portable speaker provides clear sound output with decent battery life. Many customers reported a common problem: the Sonos speaker was not charging.

If you also purchased a Sonos Move smart speaker for daily amusement but it refused to take charge, then read this guide. I have faced this and know how to fix the battery charging problem on the Sonos Move speaker.

Why Is My Sonos Move Speaker Not Charging?

Before proceeding with troubleshooting, it’s important to know why your Sonos Move speaker is not charging. A broken or frayed charging cable, dirty metal contacts on the charger and speaker, a defective power adapter, a faulty wall outlet, a defective battery cell, and a defective circuit board are the common reasons why your Sonos Move is not charging.

How To Fix Sonos Speaker Not Charging?

I have mentioned step-by-step methods to fix the battery charging problem with Sonos portable speakers. Please read and follow the steps carefully, but before moving to advanced troubleshooting, I would advise you to try this quick fix.

Quick Fix: Hold the power button for 15 seconds to power it off. Now, press and hold the Join button until LED flashes orange and white.

1. Clean The Metal Pins Of The Charging Dock

Sonos Move Charging Dock

Most portable speakers come with a micro USB and type C charging port, but Sonos Move provides an oval ring shape charging dock that looks pretty awesome. There are two metal pins on the charger, which connect to the back of the speaker, and current passes for charging.

Over time, the metal contacts on the charging dock get dirty and create problems in charging. If you haven’t cleaned your charging dock for a long, that could be the reason why it is facing a charging problem.

Put a few drops of isopropyl alcohol on a microfiber cloth and rub them on the charging pins. After cleaning the pins, wipe them with a microfiber cloth. I have tried on Sonos Move, and the changing issue was fixed.

2. Clean The Metal Contacts Of The Speaker

Sonos Move Speaker Charging Points

Sonos Move comes with dual charging options. It has an oval-shaped charging dock that looks pretty attractive. It also has a USB-type C port, but I use it when hanging my speaker somewhere.

While using Sonos Move on the desk or floor, I prefer the charging dock. If your Sonos speaker doesn’t charge in the charging dock, look at the back of the speaker and clean the metal contacts with rubbing alcohol.

3. Use USB Type-C PD Charger

Sonos Move USB C Port

Sonos Move speaker has a USB type C charging port that you can use to charge when the charging dock stops working and for software updates. Sonos recommends a minimum of 45W (20V/2.25A or 15V/3A) power input for charging the battery. You can not charge your Sonos speaker with conventional 5W or 15W smartphone chargers.

I have purchased a 68W GaN charger that has a 60W PD output. It automatically controls the power output according to your device’s requirements.

Click here to check the price of a 68W GaN charger on Amazon

You also need a USB C to C cable that supports fast charging. I use a braided USB-C to C cable that supports up to 100W fast charging.

Click here to check USB Type C to C cable price on Amazon

4. Reset Your Speaker

Sonos Move Speaker Reset

Sometimes a software glitch or incorrect settings also creates lots of problems. If you have noticed problems in connecting/pairing or audio lags, it could be due to software bugs.

A factory reset will delete all stored data and restore your device to its original factory conditions. This will also fix the charging and connection problems.

Follow these steps to reset your Sonos speaker

  • Place your Sonos Move on the charging dock.
  • Press and hold the Power button for 15 seconds.
  • Take your Sonos Move off from the charging dock.
  • Press and hold the Join (Loop) button for 12 to 15 seconds until LED flashes orange and white.

Your Sonos Move has been successfully reset to factory defaults. Now check whether you’re facing the same problems.

5. Replace The Battery

Rechargeable batteries have a limited lifespan and fail to hold a charge after certain charge cycles. If you have tried all the above troubleshooting methods, it could be due to a defective battery.

Sonos offers battery replacement for their speaker, and it’s pretty easy to replace the battery on the Sonos Move speaker.

Buy a battery replacement kit from the Sonos website and replace it yourself. Here’s a video tutorial for Sonos Move battery replacement.

6. Seek A Professional Help

If you have tried everything, but your Sonos speaker is not charging, it could be due to a major fault on the circuit board. If your speaker is under warranty, please claim the warranty by contacting Sonos customer support.


In most cases, Sonos will start charging after cleaning the metal contacts on the back of the speaker and the charging dock. If this doesn’t fix the problem, try a PD charger to charge the speaker. I hope you found this guide helpful. Please share your valuable feedback in the comment box.

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