I’m a TOZO T10 user for 3 months. Last week, it suddenly stopped charging last week. If your TOZO earbuds were not charging, then I’ll explain how to fix them.
Although it’s IPX8 rated, which makes it sweat and splash-proof but dip in the water can damage the earbuds and charging case.
Why are My TOZO Earbuds Not Charging?
TOZO supports USB as well as wireless charging, it’s a good alternative for Airpods Pro at a cost-effective rate. There are multiple reasons why the TOZO T10 case and earbuds are not charging.
These are some common reasons why TOZO earbuds case not charging:
- Faulty USB cable.
- Dirty USB port.
- Faulty wireless charger.
- Completely drained battery.
- Defective TOZO case and buds.
How To Fix TOZO T10 Earbuds & Case Not Charging?
If your TOZO T6 or T10 earbuds are not charging, then follow these solutions to fix the issue-
1. Check USB Cable
The charging cables are the most vulnerable part because we use them daily. If your TOZO case not charging, then check the USB cable. If you notice any sign of damage on the USB cable, change it immediately.
2. Clean USB Port
If your TOZO T10 case is not charging, then check your USB port. Due to frequent uses, the charging port accumulates dust or debris from your jeans.
If your charging port looks dirty, use a toothpick to remove debris. Then with the help of a toothbrush and soft fabric, clean the dust.
3. Try a Different Charger
If you’re using a wireless charger to charge the TOZO earbuds case, but it won’t charge, try a different charger. Sometimes, a faulty charger can cause the issue. You can insert a different device to check if your charger is working or not.
4. Plug and Leave
If you forgot to remove your earbuds while watching your favorite movie last night, then it’ll completely drain the battery. In that case, place your earbuds in the charging case and plug a charger and leave for a few hours.
TOZO T10 takes 1.5 hours when charged via cable and 2 hours to charge completely with a wireless charger.
5. Reset Your TOZO Buds
Sometimes buggy software can also prevent the charging activity of earbuds. If your TOZO earbuds are too old, then reset them.
Follow these steps to hard reset your TOZO T10 or T6 earbuds:
- Go to your Bluetooth settings.
- Tap on TOZO T10 from the list of Bluetooth devices.
- Click on “Forget This Device”.
- Tap again to Confirm the action.
- Turn OFF Bluetooth of your phone.
- Take the both TOZO buds outside the case.
- Press and hold both the buds for 5 seconds and leave when red light flashes.
- Press and hold for 15 seconds until purple light flashes three times.
- Place your both earbuds in the charging case and close the lid.
- Open the lid and take off both TOZO buds to connect with your phone.
6. Update Firmware
Outdated firmware can also prevent the charging speed of earbuds. If your TOZO buds are not charging, then update their firmware. You can update from the TOZO app.
7. Charge On Cool Place
High temperature is the biggest enemy of Li-ion batteries. If there’s a high temperature near your charging station or TOZO buds are hot, then it won’t charge.
If your TOZO T10, T12, or T6 buds are hot, then let it cool down for a few minutes. Also, do not use a fast charger to charge your earbuds. Always use the original USB-C cable and the normal power adapter to charge any TWS buds.
TOZO T10 and T12 are truly wireless buds that also support wireless charging features. Sometimes, people face charging issues with TOZO earbuds and the case.
You can fix the TOZO earbuds not charging issue by following the solutions mentioned above. However, you should keep your firmware up to date to enjoy a bug-free experience.